Shipping Policy
Local Pickup
- In-store pickup is available from Monday to Friday 10:30am to 6pm, Saturday 10:30am to 5:30pm. An email will be sent when your order is ready for pickup.
Canada (Flat Rate)
- Canada Wide Standard Shipping: $7.99 CAD (Delivery Estimate 7-21 business days)
- GTA Expedite Shipping: $10.99 CAD (Delivery Estimate 3-5 business days)
- Canada Wide Express Shipping: $25.00 CAD (Delivery Estimate 3-5 business days)
- Free Canada Wide Shipping for all orders above $150 CAD
USA (Flat Rate)
- USA Standard Shipping: $8.99 CAD (Delivery Estimate 5-7 business days via USPS First Class Mail)
- Free Standard Shipping to USA for all orders above $35 CAD
International (Flat Rate)
- International Standard Shipping: $16.99 CAD (Delivery Estimate 21-30 business days)
- We ship to Australia, Austria, Denmark, France, Germany, Italy, Netherlands, New Zealand (16 of 17 regions), Norway, Singapore, Spain, United Kingdom and Ireland only.
- Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Some Important Info:
- We ship daily from Toronto
- All orders are shipped within 2-3 business days. Orders received after 4pm will be processed the next business day
- We are not responsible for shipping courier delays
- We are not responsible for incorrect addressed packages, our shipping system pulls in the information entered at checkout from the customer. Please be sure to double check your address is correct before you submit your order
- Any Customs and taxes as levied by your country customs and postal carrier is the buyer's responsibility. We are NOT responsible for any delay, return or lost due to unpaid duty or tax
- In the event that your order arrives damaged in any way, please email us as soon as possible at fashionjewelleryoutlet@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution